From 2009, this was a practical guide for using social media for crisis management. Developed at Ogilvy within the 360 Digital Influence and Public Afairs teams, it offer 5 trends, a framework to follow and 5 keys to managing a crisis.
Credible UX resource curated since 2009
From 2009, this was a practical guide for using social media for crisis management. Developed at Ogilvy within the 360 Digital Influence and Public Afairs teams, it offer 5 trends, a framework to follow and 5 keys to managing a crisis.
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