Examine study results on the benefits and downside of remote usability testing in this two-part article. Pervasive Computing specialists Velda Bartek and Deane Cheatham share the experience gained by conducting a number of remote usability studies using application-sharing technology.

Experience remote usability testing, Part 1
The article provides a context for remote usability testing by detailing and describing the benefits and pitfalls of remote usability evaluations and the application-sharing tools that were evaluated.

Experience remote usability testing, Part 2
The second article describes some of the experiences and lessons learned as the authors planned for and conducted remote usability evaluations for software products.

Experience remote usability testing, Part 1
Experience remote usability testing, Part 2