The author puts forth the following as nine essential characteristics one must possess to make a good software user experience designer:
- A Deep Understanding of Human Psychology & Research Methods
- Competence in the Basics of Graphic Design
- An Awareness of and Interest in Technology
- Verbal & Visual Communication Skills
- Moderate Familiarity with Business, Deep Familiarity with Your Business
- The Ability to Quickly Learn a Subject Matter Area
- Mediation, Facilitation, & Translation Skills
- Creativity & Vision
- Passion
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