These patterns are recurring, and can be found in almost all companies that have a user experience practice. The author has grouped them into 5 models of how companies incorporate user experience in their culture. These 5 models are based on where in the corporation the user experience practice resides, and what types of interactions the user experience practice has with the rest of the organization.
- User Experience in I.T
- User Experience in Operations
- User Experience in Marketing
- User Experience as a Unique but Equal Entity
- User Experience as a Unique but Superior Entity
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